We Respect Your Privacy and it is most Important to Us

Tyrone is committed to user privacy in our services and products. This Privacy Policy outlines our personal information handling practices. If a user provides us with personal information, we treat it according to this policy. We framed this privacy policy to detail our commitment to protecting the privacy of clients, customers, and users, and to insure the integrity of the Internet. Tyrone reserves the right to change its Privacy Policy at any time without notice. If we decide to change our Privacy Policy, we will post the same on this website so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

Security Measures

Tyrone protects the personal information furnished to us. Access to users' personal information is limited to people who need it to perform their job functions. Authorized third-party agents may also need access to some of the users' personal information. For example, if Tyrone needs to ship products to customers, it shares the customer's name and addresses with the shipping company.

Tyrone only provides third-party agents with the minimum amount of information needed to complete the requested transaction. Otherwise, we do not share personal information with third parties without the user's consent to do so.

Tyrone may also respond to court orders, subpoenas, or legal processes. It may choose to establish or exercise its legal rights or defend against legal claims. Tyrone may collect and share information to investigate, prevent, or act regarding suspected fraud, illegal activities, situations involving potential threats to the physical safety of any person, violations of Tyrone's terms of use, or as otherwise required by law.

Personal Use

Tyrone may use your personal information in the following ways:

  • Account Information To establish your identity and retrieve the information in case you forget it.
  • Passwords and IDs Inform us who you are, how to ship products to you, contact you, and provide billing information.
  • E-mail Used to raise and respond to questions and to share information about Tyrone and its products and services.
  • Transactions Show which products and services a user has requested.
  • Customer Feedback and Support Provides a mechanism for requesting information from Tyrone. We only use personal information in the ways specified when collected. Tyrone will not change the way in which we use a user's personal information unless the user consents to the new usage.
  • Linked Websites Tyrone may provide links to third-party websites. We do not control third-party sites, and therefore encourage users to review the privacy policies posted on all third-party sites.
  • Data Retention Tyrone will not retain a user's personal information longer than is necessary for the purposes for which it was originally collected.
  • Children’s Policy Tyrone does not knowingly collect personal information from children under the age of 13. If Tyrone learns that it possesses information from a child under the age of 13, we immediately delete that information from our systems. Tyrone encourages parents to go online with their children. Parents should be aware of the sites their children visit and whether those sites are appropriate for them. They should also be aware of website privacy policies and learn how their children's information is being used. Children should be cautioned never to provide personal information about themselves unless supervised by a parent or responsible adult.
  • Accessing and Updating Information Tyrone requires the user’s help to establish the credibility of personal information. Please notify us immediately of any changes to your name, title, phone number, address, and email id.
  • Notice About the Information We Collect When you access Tyrone’s websites, client information and the essential/non-essential technical information listed below are collected automatically. We refer to these categories collectively as "access" information. No other information is collected through our websites except when users intentionally send it to us (for example, by clicking on a link to send us an e-mail). The information users choose to send us is described below as "optional information."
    • Automatically Collected Access Information Client Information: The Internet domain and Internet address of the computer you are using. Essential technical information: identification of the page or service you are requesting, the type of browser and operating system you are using; and the date and time of access. Non-essential technical information: The Internet address of the website from which you linked directly to our website, and "cookie information" described below.
    • Optional Information When you send us an e-mail: Your name, e-mail address, and content of your e-mail. When you complete online forms: All data you choose to fill in or confirm, including credit and/or debit card information if you are ordering a product or making a payment, as well as information about third parties if you are ordering a gift and requesting that it be sent directly to the third party.
  • Cookies Tyrone's Websites use cookies. A cookie is a small data file residing on your system that a website can write to your hard drive when visited. It stores useful information that enables our websites to remember users when they return. We only use cookie files to store the login information for various areas of our websites such as the Technical Support or Account Management system, so that users do not need to manually log in on each visit. A cookie cannot read data off your hard disk or read cookie files created by other sites. If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You can refuse cookies by disabling them in your browser. However, if cookies are disabled, some sites may not allow users to conduct certain activities. Tyrone can only read cookies from its own website. If a user chooses to disable cookies in their browser, the user can still access our website.

    Often a cookie enables Tyrone to tailor what you see according to the way you entered the WebSite For example, if you entered by identifying yourself as a student, your subsequent views of information might be tailored for "educational" customer audiences. For this kind of cookie, the information stored in the cookie might include the following (formatted for legibility):

    • Name: TYR_cookie Session: 973016679.275537
    • Timestamp: 20040721258
    • Portal: 0
    • Expires: Tue, 01-Aug-2004 22:40:58 GMT
    • Domain: TyroneSystems.com
  • Guidelines for Linking to Tyrone’s Websites

    Any website that links to Tyrone’s websites:

    • May link to but not replicate Tyrone’s content
    • Should not create a border environment or browser around Tyrone’s content
    • Should not state or imply that Tyrone is endorsing it or its products
    • Should not contain content that could be construed as distasteful, offensive, or controversial, and should contain content appropriate for all age groups
    • Should not use Tyrone's trademark(s) without Tyrone's permission
    • Should not present false information about Tyrone products or services
    • Should not misrepresent its relationship with Tyrone

Online Support

When making a technical support request, your e-mail address is required so that we may provide you with information on the status of your request. All information within our technical support and FAQ areas is used solely to respond to questions and for no other purpose. Registration is free. Visitors can continue using these services even if they do not register. During registration, visitors must supply a username, password, and email address. Visitors can later supply additional information they wish to share with others as part of their profile. This information is used solely to log in to the support system and for no other purpose.

Additional Uses of Personal Information

Client information is used to route the requested web page to your computer for viewing. In theory, the requested webpage and the routing information could be discerned by other entities involved in transmitting the requested page to you. We do not control the privacy practices of those entities. Essential and non-essential technical information helps us respond to your request in an appropriate format and helps us make website improvements.

Optional information helps us provide services or information tailored more specifically to your needs or to forward your message or inquiry to another entity that is better able to do so. It also helps us make website improvements. We may use non-identifying and aggregate information to better design our websites. For example, we may report that “A” number of individuals visited a certain area on our website, or that “B” number of men and “C” number of women filled out our registration form. We do not disclose information that could be used to identify users.

Tyrone may retain client information after the webpage is transmitted. We do not try to obtain information to link it to individuals who browse our websites. However, on rare occasions when a user unlawfully attempts to breach computer security, logs of access information are retained to permit a security investigation. In such cases, the information may be forwarded to law enforcement agencies.

Under the federal Freedom of Information Act, any records in our possession at the time of a Freedom of Information Act Request may be subject to inspection by or disclosed to members of the public.

We use the information you provide when placing an order or requesting support only to complete the order or support request. We do not share this information with third parties except to the extent necessary to complete the order or request. Similarly, we use information you provide about third parties when placing an order or request only to complete that order or request. We do not share the information with third parties except to the extent necessary to complete the order or request.

Generally, Tyrone uses return e-mail addresses only to respond to users' emails. Email addresses are generally not used for other purposes and are not shared with third parties. We do not use or share personally identifiable information provided to us online other than as described herein without notice to the user and an opportunity to prohibit such use.

Providing Information is Your Choice

Tyrone's website users may choose not to provide personal information. However, certain features of our websites will not work without routing information and/or essential technical information. Failure to provide routing, optional, or nonessential technical information will not prevent the use of our websites but may prevent the use of or access to certain website features.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, Tyrone has adopted physical, electronic, and managerial procedures to safeguard and secure the information we collect online. These procedures are consistent with Tyrone's Privacy Policies and the laws and regulations of the State of California.

Website Traffic

We track visitor traffic throughout our websites. This information is broken down per page and used to determine what areas of our websites are most popular.